SHIPPING INFORMATION
Welcome to the Timber & Linen LLC website.
PROCESSING TIME
All orders will be processed within 2-3 business days after payment is confirmed. Processing time may be delayed due to peak seasons.
SHIPPING METHODS
We offer a variety of shipping methods, including standard and expedited options. You can choose the specific options during checkout.
SHIPPING COSTS
Shipping costs are calculated based on the weight of the order and the destination. The final shipping cost will be displayed at checkout.
SHIPPING TIME
Shipping time depends on the selected shipping method and destination, usually 3-7 business days. International orders may take longer.
ORDER TRACKING
Once the order is shipped, tracking information will be sent via email so you can track the status of your package at any time.
UNDELIVERED ORDERS
If your order is not delivered within the expected time, please contact customer service. We will assist you in resolving the issue.
ADDRESS CHANGE
Please ensure that you provide an accurate shipping address when placing your order. Address change requests must be submitted before the order is processed.
QUESTIONS AND RETURNS
If you receive damaged or incorrect items, please contact customer service within 7 days for return or exchange.